
Francisco Luis - Mba
• Relationship Development between major key clients and companies • Resolving key client issues and complaints • Management...
Luxembourg
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Francisco Luis - Mba’s Emails [email protected]
Francisco Luis - Mba’s Phone Numbers No phone number available.
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Francisco Luis - Mba’s Location Luxembourg
Francisco Luis - Mba’s Expertise • Relationship Development between major key clients and companies • Resolving key client issues and complaints • Management and development of a large client portfolio • Anticipating key account changes and improvements • Managing communications between key clients and internal teams • Managing account team assigned to each client • Strategic planning to improve client results • Negotiating contracts with clients and establishing a timeline of performance • Establishing and overseeing internal budgets with the company and external budgets with the client • Collaborating with the sales team to maximize profit by up-selling or cross-selling • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training • Analyzing client data to provide customer relationship management • Expanding relationships and bringing in new clients. • Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth • Conduct market researches and analysis to create a business plan on commercial opportunities (business development, expansion, partnerships…) • Act to acquire new customers and manage clients’ relationships (new and existing) • Assist in setting financial targets and budget development and monitoring • Management and overview of all client’s projects • Set-up CRM • Weekly report to the CEO. • Set-up the Luxembourgish office from scratch • Follow-up new business opportunities and set-up meetings • Creation of potential partnerships • New products development to prospective clients • Creation of the CRM for Luxembourg • Provide management with feedbacks and monthly reports • Plan and prepare presentations. • Design and implement overall recruiting strategy • Develop and update job descriptions and job specifications • Prepare recruitment materials and post jobs to appropriate jobs board • Source and recruit candidates by using databases, social media • Screen candidates resumes and job applications • Conduct interviews using various reliable recruiting and selection tools/ methods to filter candidates within schedule • Asses applicant’s relevant knowledge, skills, soft skills, experience and aptitudes • Act as a point of contact and build influential candidate relationship during the selection process • Provide all requires document to client to finalize the recruitment process • Follow up on candidates after they have been hired by the clients. • Identify New potential clients • Creation of a new portfolio of clients and expand existing one • Leading different clients meeting and introduce the company • Pitching company and services • Maintaining fruitful relationship with existing clients • Researching organizations and individuals online (LinkedIn, Monster…) to identify new leads and potential new markets • Researching the needs of other companies and learning who makes decisions about recruitment • Contacting potential clients via email or phone to establish rapport and set-up meeting • Planning and overseeing new marketing initiatives • Attending conferences, meeting and industry events • Contacting clients to inform them about new developments in the company’s services • Negotiating and renegotiating by phone, email and in person • Developing personal goals and ensuring they are met. • Set up of a new patch in Luxembourg for the white-collar market in engineering • Study of the market to identify if there is a need for the service • Researching organizations and individuals online (LinkedIn, Monster, jobs…) to identify new leads and potential clients • Attracts applicants by placing job advertisements • Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies to find quality candidates and prospects for new business • Follow up on interview process status and updates records in internal database • Maintain a database of candidate records, including active and passive prospects, hired and reject and others candidate relationship. • Prospecting new customers via phone and interactively though groups, networking, cross-selling, referrals and canvassing for large potential customers in a define territory • Follow up with customers after the service was performed to ensure satisfaction and develop additional projects • Continually building product knowledge and refining sales techniques thought internal and external trainings • Preparation of all the require documentation for each client • Contribute to team effort by accomplishing related result as needed • Prepares reports by collecting, analyzing and summarizing information • Identifies product improvements or new products by remaining current on industry trends, market activities and competitors. • Daily support on all aspects of the shop • Showroom support • Deliver customer service excellence whilet building a loyal customer base of repeat shoppers • Managing the CRM data gathering & quality management • Contribute to achieve the location’s performance targets and individuals KPIs • Support all clients in transaction, complaint and return • Attending the Hugo Boss Academy to develop product and sales knowledge • Participate in regular trainings to continuously develop • Support in all operations for loss prevention and stock management • Drive the use of all available tools and ensure procedures are executed and policies followed. • Stock management • Ensure that the men showroom is up to company standards • Creation of a portfolio of repeat shoppers • Arranging merchandise on shelves according to popularity and other criteria • Approaching customers and offering them advise on products to persuade them to buy • Providing information and other services such as handling returns of merchandise.
Francisco Luis - Mba’s Current Industry System Solutions
Francisco
Luis - Mba’s Prior Industry
F.L Architecture
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Orange
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LEDR Executive Solutions
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Greenfield Luxembourg
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BUILDING INNOVATION | Design & Build
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EasyPost Belgium
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jobs.lu
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System Solutions
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Work Experience

System Solutions
Business Development Key Account Manager
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
jobs.lu
Key Account Manager
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
BUILDING INNOVATION | Design & Build
Commercial Director
Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
EasyPost Belgium
Business Development Manager
Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Greenfield Luxembourg
Business Developer & Client Delivery Associate
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Greenfield Luxembourg
Business Developer Associate
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
LEDR Executive Solutions
Executive Recruitment Consultant in Enginnering
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Orange
Senior Sales Advisor & B2B Sales Representative
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
F.L Architecture
Architect
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)